Click 2 WApp Omni

Turn every WhatsApp & Instagram message into a customer

One inbox for WhatsApp, Instagram, Facebook, SMS and email — with AI replies in your customers' language, automatic follow-ups, bookings and reminders. Made in India for coaching institutes, clinics, salons, shops and agencies everywhere.

✦ 7-day free trial · No credit card needed · Set up in minutes

Riya
Riya

"Hi, what are the fees for the NEET crash course? Is there a demo class?"

Instagram DMInstagram DM
02:20 PM
Coaching AI assistant

Hi Riya! The crash course is ₹18,000 for 3 months. The free demo class is this Saturday at 11 AM — shall I book a seat for you? 😊

02:20 PM
Meta Ads leads
WhatsApp catalog
Shared inbox
AI replies
Comment → DM
Automations
Online store
Social posting
Bookings & reminders
SMS fallback
Meta Ads leads
WhatsApp catalog
Shared inbox
AI replies
Comment → DM
Automations
Online store
Social posting
Bookings & reminders
SMS fallback
Meta Ads leads
WhatsApp catalog
Shared inbox
AI replies
Comment → DM
Automations
Online store
Social posting
Bookings & reminders
SMS fallback
Works with the apps your customers already use
WhatsApp Logo
WhatsApp
Instagram Logo
Instagram
Messenger Logo
Messenger
Telegram Logo
Telegram
TikTok Logo
TikTok
LinkedIn Logo
LinkedIn
Email Logo
Email
SMS Logo
SMS

Made for businesses that sell on WhatsApp and Instagram

Pick your business — Omni sets up a ready-made flow for it in 2 minutes.

Coaching & education

Answer fee and batch questions at midnight, book demo classes, remind parents about fees, and see which leads are hot — without hiring more counsellors.

Clinics & services

Patients book a slot from a link, get a WhatsApp confirmation and reminders the day before and an hour before, and can change or cancel on their own. Fewer no-shows.

Shops & D2C brands

Reply to "price?" comments with a DM, send order updates, share your catalog in chat and win back people who left their cart.

Agencies & consultants

Manage leads from Meta Ads, Instagram and WhatsApp for every client in its own workspace, with your team on the same inbox.

Everything you need to turn chats into sales

One shared inbox

WhatsApp, Instagram, Facebook, Telegram, SMS and email — your whole team in one place.

Meta Ads leads

Leads from Facebook and Instagram ads land in your inbox and get a reply in seconds.

WhatsApp forms

Collect details, admissions and bookings inside WhatsApp — no website needed.

WhatsApp catalog

Show your products in the chat and let customers order without leaving WhatsApp.

Online store tools

Stock questions, order updates and reminders for people who left their cart.

AI assistants

AI that answers sales and support questions and hands over to your team when needed.

Knowledge base

The AI learns from your website, PDFs, documents and catalog.

Built-in CRM

Contacts, deals and stages — and sync with Zoho, HubSpot or Salesforce.

Campaigns

Send offers and reminders to thousands, safely, and see who read them.

Bookings and reminders

Booking links, Google Calendar and Meet, and WhatsApp reminders.

Social posting

Write, schedule and publish posts on Instagram, Facebook, LinkedIn and TikTok.

Reports

A daily WhatsApp report, a weekly report every Monday and a monthly report — response times, lead sources and hot leads.

Team report and ratings

See who answered and how fast, and let customers rate the help with one tap after a chat.

Missed call → WhatsApp

A missed WhatsApp call gets an instant WhatsApp reply, so the lead is not lost.

Templates in 3 languages

Ready WhatsApp templates in English, Hindi and Marathi, written for Meta’s rules so utility messages stay utility.

New in Omni

Things your customers will notice from day one

A co-worker that never sleeps — and asks before it acts

Omni Co-worker watches your chats, bookings and messages day and night. It answers waiting chats, follows up leads who went quiet, retries failed messages and sends you a daily report. Anything important waits for your OK.

  • Answers waiting chats and follows up quiet leads (with your own AI key)
  • Suggest only, or act and tell — you choose
  • Safety rules for your type of business: clinic, finance, food and more
  • Daily, weekly and monthly reports on WhatsApp
WhatsApp · 11:42 PM
Hi, are you open on Sunday?
Yes! We are open on Sunday from 10 AM to 6 PM. Shall I book a time for you?
📊 Daily report: 14 chats answered · 3 hot leads · 1 waiting for your OK

Tell Copilot what you need — in Marathi, Hindi or English

Ask in plain words and Copilot drafts it for you: a WhatsApp flow, a message template, a campaign, a social post or a Meta ad. Everything is saved as a draft — nothing goes live until you check it.

  • Flows, templates, campaigns, posts and ad drafts
  • Understands Marathi, Hindi and English
  • Always a draft first — ads are never published by themselves
  • Runs on your own AI key
Omni Copilot
दिवाळी ऑफरचा फ्लो बनव
✅ Flow draft ready — 4 steps: greeting, offer, catalog, book a call. Open it to check.

"Comment GUIDE" — and they get it in their DMs

Pick a reel, pick a keyword. Everyone who comments it gets a public reply and a DM with a button. Want followers? Omni checks they follow you before sending the link or PDF.

  • Works on the reels and posts you choose
  • Follow-first check on Instagram
  • Link, PDF or image sent automatically
  • Every chat lands in your inbox with the lead tagged
  • “Answer every comment” switch — and YouTube and LinkedIn comments in the same tab
Instagram · comment on your reel
GUIDE 🙌
Sent you a DM! Check your inbox 📩
Here is your free guide 👇 Tap the button to download it.

AI that answers like your best counsellor — at 2 AM

The AI assistant learns your fees, timings and services from your website and documents, and replies on WhatsApp and Instagram in your customer's own language. When a person is needed, it hands the chat to your team.

  • Answers only from your own information
  • Never promises discounts or prices you did not give
  • Hands over to a person when needed
  • Use your own AI key or buy AI replies from us — no AI account needed
WhatsApp · 2:04 AM
Is the weekend batch still open? What are the timings?
Yes! The weekend batch runs Saturday and Sunday, 10 AM to 1 PM. 4 seats are left — shall I book a free demo class for you?

Fewer no-shows, zero follow-up calls

Share your booking link. Customers pick a slot in their time zone, get a WhatsApp confirmation, a reminder a day before and an hour before — and a private link to change or cancel.

  • Google Calendar and Google Meet
  • Reminders on WhatsApp
  • Self-service change and cancel
  • Your team is told about every booking and cancellation
WhatsApp · automatic
✅ Booked: Consultation, Thursday 6:30 PM. See you then!
⏰ Reminder: your appointment is in 1 hour. Need to change it? Tap here.

Every message delivered, even without WhatsApp

If a number is not on WhatsApp or a message fails, Omni sends it as an SMS through your own SMS provider (MSG91, Fast2SMS, Twilio and more) or your Android phone. Ready-made Omni SMS credits are coming soon.

  • Automatic WhatsApp → SMS fallback
  • Omni SMS credit packs: coming soon
  • Works with flows, reminders and campaigns
  • Failed messages retried, and every failure explained in plain words
WhatsApp failed → sent as SMS
WhatsApp: not delivered ✕
SMS: Your appointment is confirmed for Thursday 6:30 PM. ✓ Delivered

Hot, warm or cold — every lead scored for you

Omni reads every chat and marks leads who ask about price, fees or booking as Hot, and alerts your phone on WhatsApp so you call them first.

  • Lead source for every contact (Instagram, Meta Ads, website, referral)
  • Hot-lead alerts on WhatsApp
  • Weekly report every Monday
Lead alert to your phone
What is the fee? I want to join this month.
🔥 Hot lead: asked about fees and joining this month. Call now.

Answer a few questions. Your WhatsApp is ready.

Tell Omni your business name, services and timings. It sets up a ready-made flow for your industry, an AI assistant that knows your business, and starter WhatsApp message templates.

  • Industry flows for coaching, clinics, shops and services
  • Starter WhatsApp templates
  • Nothing goes to customers until you switch it on
Setup · 2 minutes
✓ Welcome flow ready ✓ AI assistant trained ✓ Templates drafted
Your WhatsApp is ready. Switch it on when you are.

Every customer chat. One screen.

WhatsApp, Instagram, Facebook, SMS and email in one inbox. Assign chats to your team, reply fast and never miss a lead again.

  • WhatsApp, Instagram, Facebook, Telegram, TikTok, SMS and email — all together
  • No more switching between phones and apps
  • Give each chat to the right person, by hand or automatically
  • Private notes for your team that customers never see
  • Start a chat with any customer on any connected channel
  • Snooze, pinned chats, saved views, scheduled replies and voice notes
Shared inbox
Priya Sharma
whatsapp
Priya Sharma
online on WhatsApp
Live

Hi! Is the NEET crash course batch still open?

10:05 AM

Yes Priya! The next batch starts on 3 November. Shall I book a free demo class for you?

10:06 AM

Yes please, Saturday at 11 AM.

10:07 AM

Done! You will get a WhatsApp reminder the day before.

10:07 AM
0:12
10:08 AM

Your demo link goes out tomorrow morning.

Scheduled · 9:00 AM
Customer
Patient

Hi, is Dr. Joshi available tomorrow evening? I need a skin consultation.

10:05 AM
Clinic AI assistantAI

Hi! Dr. Joshi sees skin patients from 5 PM to 8 PM tomorrow. The consultation fee is ₹600.

10:06 AM
Customer
Patient

Great, is 6:30 PM free?

10:06 AM
Clinic AI assistantAI

Yes! I have booked you for 6:30 PM tomorrow. You will get a reminder an hour before, with a link to change or cancel.

10:07 AM

Let AI handle the first reply — or every reply

  • Answers on WhatsApp and Instagram using only your own fees, timings and services
  • Hands the chat to your team when a person is needed
  • Follows up on leads and reminds people about bookings and payments
  • Replies in the customer's own language — English, Hindi, Marathi and many more

Your AI only says what is true

Upload your fee chart, brochure or FAQs, or add your website — Click 2 WApp Omni turns them into answers your AI can use, instead of making things up.

No guessing

The AI answers only from your own information. If it does not know, it hands the chat to your team.

Always up to date

Change a fee or a timing in your document and the AI uses the new answer right away.

Everything in one place

Fees, timings, courses, services, policies and products — together in one knowledge base.

Meta

Turn Meta ads into WhatsApp conversations

Click-to-WhatsApp ads land straight in your inbox. The AI replies in seconds and qualifies the lead before they lose interest — no landing page needed.

Ad to chat in one tap

People who tap your Facebook or Instagram ad start a WhatsApp or Instagram chat with you right away.

Reply in seconds

The AI answers questions about price, timings and availability immediately and marks hot leads for your team.

Better ads, lower cost

Omni tells Meta which chats became customers, so Meta finds you more people like them.

Automate the repetitive work

Build follow-ups visually: ask questions, tag hot leads, book slots and send fee reminders — without writing code.

Incoming message

#trigger_1

Starts when a customer messages you

AI decision

#ai_condition_1

Is the customer asking about fees, price or a demo?

Tag contact

#tag_contact_1

warm_leadCRM

Send message

#send_message_1

"Hi First name! The course fee is ₹18,000…"

Write with AI, schedule and post everywhere

Create posts with AI and publish or schedule them on Instagram, Facebook, LinkedIn and TikTok from one place.

Text posts

Share offers, updates and announcements on LinkedIn and Facebook.

Image posts

Post single photos and carousels to Instagram, Facebook and LinkedIn.

Video posts

Share product demos, class recordings and customer stories.

Reels and short videos

Publish reels to Instagram and TikTok — and turn their comments into leads.

Publish to
Instagram Logo
Instagram
Facebook Logo
Facebook
TikTok Logo
TikTok
LinkedIn Logo
LinkedIn
PD

Priya Deshmukh

Parent · NEET course
Lead saved
priya.d@example.com
+91 98220 12345
active_prospect
Deal value:₹45,000
ActivityLive
4 events

Message on WhatsApp

10:05 AM

AI marked the lead as Hot

10:06 AM

Deal created: ₹45,000

10:06 AM

Demo class booked in Google Calendar

Tomorrow 11:00 AM
Stage:Demo booked

Know every customer, not just every message

  • Every contact's full history — chats, notes, tags and deals in one place
  • Move deals through stages that match how your team sells
  • Duplicate contacts are found and merged; sync with Zoho, HubSpot or Salesforce
Syncs with your CRM
HubSpot Logo
HubSpot
Salesforce Logo
Salesforce
Zoho CRM Logo
Zoho CRM

Send to thousands — with safe sending built in

Send offers, fee reminders and updates to thousands of customers on WhatsApp, SMS and Telegram — safely.

Safe sending speed

Messages go out at a safe pace with short pauses, so your WhatsApp number stays healthy.

  • Each customer's name and details filled in
  • Short pauses between batches
  • WhatsApp, SMS and Telegram

You stay in control

Pause, resume or cancel a campaign at any time and watch delivery as it happens.

  • Pause, resume and cancel in one click
  • Sent, delivered and read counts live
  • Scheduled in your own time zone

Respectful by default

People who reply STOP are never messaged again, and big campaigns never slow down your live chats.

  • STOP to opt out, in many languages
  • No one gets the same message twice
  • Failed WhatsApp messages can go out as SMS
July 2026Select a date
MoTuWeThFrSaSu
Asia/Kolkata (GMT+5:30)
30 Min
Select timeWednesday, 15 July
Meet

Customers book a time with you — on their own

  • Share one link — no back-and-forth calls to fix a time
  • Works with Google Calendar, so no slot is booked twice
  • WhatsApp confirmation and reminders, with a link to change or cancel
Works with your calendar
Google Calendar Logo
Google Calendar
Zoom Logo
Zoom
Microsoft Teams Logo
Microsoft Teams
Shopify
WooCommerce

Turn your chats into your best shop

Connect Shopify or WooCommerce. The AI answers shoppers day and night, shows products in stock, shares payment links in the chat and reminds people about their cart.

Customer
Shopper

Hi! Do you have running shoes in size 9 under ₹1,500?

10:14 AM
AI store assistant

Yes! Two are in stock — and here is 10% off for you: 10% OFF (SAVE10):

AeroGlide running shoes
In stock (14)

AeroGlide running shoes

₹1,349₹1,499
SKU-RUN-902
CloudSprint walking shoes
In stock (8)

CloudSprint walking shoes

₹1,169₹1,299
SKU-VEL-401
10:14 AM

Your store, always in sync

Products, stock, sizes and order status come straight from Shopify or WooCommerce.

An AI salesperson, day and night

Answers size and product questions, suggests the right item and closes the sale in chat.

Payment links in the chat

Send a ready checkout link on WhatsApp or Instagram — the customer pays in one tap.

Win back left carts

People who leave their cart get a friendly WhatsApp reminder, with a discount code if you want.

Simple pricing. Start free.

Pick the plan that fits your business. No hidden fees, no setup charges — change or cancel any time.

Need more? Add AI replies (AI without your own AI account), paid online and ready in seconds. SMS credit packs are coming soon.

Every plan includes the shared inbox, AI assistant, bookings and campaigns. Upgrade, downgrade or cancel any time from Billing.

Questions, answered

Who we are

Built in Pune by Hatke Kalakaar Studio

Click 2 WApp Omni is designed, built and supported by Hatke Kalakaar Studio, a creative and technology studio in Pune, India. We build it for businesses in India and around the world — ₹ pricing with GST invoices in India, $ pricing everywhere else, your own time zone, and help in your own language.

Visit hatkestudio.com

Ready to answer every customer — even while you sleep?

Start free. Upgrade when you are ready.

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