WhatsApp message templates
Free, ready-to-use WhatsApp Business templates for the messages small businesses send every day. Each one is written to pass Meta’s review: the right category, variables in the middle of the text and sample values. Copy one, change the wording to your voice, and submit it in WhatsApp Manager or in Omni’s template editor.
Bookings
Appointment confirmation
UtilityRight after someone books with you.
Hi Asha, your consultation with Dr. Mehta is confirmed for Thu, 6 Nov, 11:30 AM. To change the time or cancel, open this link: https://example.com/b/abc See you soon.
Appointment reminder
UtilityThe day before and a couple of hours before the visit.
Hi Asha, a reminder: your consultation with Dr. Mehta is on tomorrow, 11:30 AM. Need to change the time or cancel? Use this link: https://example.com/b/abc Thank you.
Appointment rescheduled
UtilityWhen you or the customer move a booking.
Hi Rohan, your appointment with Glow Studio has been moved to Sat, 8 Nov, 4:00 PM. If this time does not suit you, reply here and we will find another slot.
Orders and payments
Order confirmation
UtilityWhen an order is placed.
Thank you Priya! Your order #1042 for ₹2,398 is confirmed. We will message you here when it ships.
Order shipped
UtilityWhen the parcel leaves.
Good news Priya, your order #1042 has shipped with Delhivery. Track it here: https://example.com/t/1042 Thank you for shopping with us.
Out for delivery
UtilityOn the delivery day.
Hi Priya, your order #1042 is out for delivery today. Please keep ₹2,398 ready if you chose cash on delivery.
Payment reminder
UtilityBefore a fee or invoice is due.
Hi Asha, this is a reminder from Bright Classes that a payment of ₹2,500 for March fees is due on 5 Nov. If you have already paid, please ignore this message. Thank you.
Payment link
UtilityTo collect a payment the customer agreed to.
Hi Rohan, here is the payment link for order #1042 (₹2,398): https://rzp.io/i/abc The link is valid for 24 hours. Reply here if you need help.
Payment received
UtilityAs soon as a payment arrives.
Thank you Rohan, we have received your payment of ₹2,398 for order #1042. Your receipt number is RCPT-8812.
Education
Demo class invitation
MarketingFor parents or students who asked about a course.
Hi Asha, thank you for your interest in the NEET weekend batch at Bright Classes. You can attend a free demo class on Saturday, 10 AM. Reply YES to book your seat.
New batch starting
MarketingAnnouncing a new batch to interested students.
Hi Rohan, a new JEE crash course batch at Bright Classes starts on 15 Nov. Seats are limited. Reply here to know the fees and timings.
Admission confirmed
UtilityAfter the fee is paid.
Welcome Asha! Your admission to NEET weekend batch is confirmed. Join the batch group here: https://chat.whatsapp.com/abc Classes start on 15 Nov.
Test result
UtilitySharing a student’s test result with a parent.
Hi Mr. Patil, Aarav scored 82/100 in the Physics unit test. For a call with the teacher, reply here.
Healthcare
Report ready
UtilityWhen a test report is ready.
Hi Asha, your blood test report from City Diagnostics is ready. You can collect it or view it here: https://example.com/r/abc
Follow-up visit due
UtilityWhen a patient’s follow-up visit is due.
Hi Asha, Dr. Mehta recommended a follow-up visit around 20 Nov. Book a time here: https://example.com/book
Real estate
Site visit confirmed
UtilityAfter a buyer books a site visit.
Hi Rohan, your site visit to Green Meadows, Wakad is confirmed for Sun, 9 Nov, 11 AM. Location: https://maps.app.goo.gl/abc Our team will meet you at the sales office.
New project launch
MarketingFor buyers who asked about similar homes.
Hi Rohan, we are launching Green Meadows Phase 2 in Wakad with homes from ₹68 lakh. Reply BROCHURE to get the floor plans.
Follow-up and marketing
Enquiry follow-up
MarketingFor people who asked but did not book or buy.
Hi Asha, this is Glow Studio. You had asked us about our skin treatments, so we wanted to check if you have any questions. Just reply here and we will help you.
Cart reminder
MarketingWhen someone leaves items in the cart.
Hi Priya, you left Cotton Kurta (M) in your cart at Saanjh Store. Complete your order here: https://example.com/cart/abc
Festive offer
MarketingOccasional offers to customers who opted in.
Hi Asha, our Diwali offer is here: 20% off all services until 15 Nov. Reply STOP if you do not want offers from us.
Service
Review request
MarketingA day after a good visit or delivery.
Hi Asha, thank you for choosing Glow Studio! If you were happy with us, would you leave a short review here? https://g.page/r/abc/review It helps us a lot.
Support update
UtilityWhen a support request changes status.
Hi Rohan, your request #T-3021 is now resolved. Reply here if you need anything else.
Verification code
AuthenticationLogin or phone verification.
482913 is your verification code. For your security, do not share this code.
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