WhatsApp booking and reminders for clinics
Phone tag and missed appointments cost clinics real time. Omni lets patients book online, sends confirmations and reminders on WhatsApp, lets them reschedule themselves and answers routine questions so your front desk can focus on patients in the room.
Sound familiar?
- Patients forget appointments or cannot reach you to change them
- The front desk answers the same timing and fee questions all day
- Messages are scattered across personal phones
How it works
- 1
Online booking
A booking link for your website, Google Maps and Instagram, connected to Google Calendar, with Google Meet for online consultations.
- 2
Confirmations and reminders
WhatsApp confirmation when they book and reminders before the visit, with the address and what to bring.
- 3
Change or cancel without calling
A self-service link so patients move their appointment instead of not coming.
- 4
Routine questions answered
The AI assistant answers timings, fees and directions from your own information and passes clinical questions to your team.
- 5
SMS when WhatsApp does not reach
If a WhatsApp message is not delivered, Omni can send it as SMS.
Included
- Booking links with Google Calendar and Meet
- WhatsApp confirmations and reminders
- Self-service reschedule and cancel
- Shared inbox for the front desk
- AI answers to routine questions
- SMS fallback
Questions
Does the AI give medical advice?
No. Set it to answer practical questions (timings, fees, location) and hand anything clinical to your team.
Can patients book without an account?
Yes. They open the booking link, pick a slot and get the confirmation on WhatsApp.
Which calendar does it use?
Google Calendar, with Google Meet links for online sessions.
Try it on your own business
7-day free trial. Connect your number, add your website and watch the assistant answer your real questions.
Start free trialAlso for: Coaching institutes · Salons and spas · Real estate · Online shops and D2C brands · Agencies and consultants · Australian professional services · Blog
