WhatsApp for salons and spas
Your clients find you on Instagram and talk to you on WhatsApp. Omni turns those chats into bookings, reminds clients before their visit and brings regulars back when it is time for the next appointment.
Sound familiar?
- DMs asking for prices and slots pile up during busy hours
- No-shows leave chairs empty
- Regulars drift away because nobody reminds them
How it works
- 1
Instagram to booking
Comment-to-DM sends prices or the booking link to anyone who comments on your posts; DMs and WhatsApp chats land in one inbox.
- 2
Book and remind
Booking links, WhatsApp confirmations, reminders and self-service rescheduling.
- 3
Answer price questions instantly
The AI assistant answers from your price list in the client’s language.
- 4
Bring regulars back
Flows that send a friendly note when it is time for the next visit, to clients who opted in.
Included
- Instagram comment-to-DM
- Shared inbox for WhatsApp and Instagram
- Booking links and reminders
- AI answers from your price list
- Re-booking flows
- Campaigns with STOP opt-out
Questions
Can clients book from Instagram?
Yes. Put the booking link in your bio and send it automatically to people who comment or DM.
Can several stylists share the inbox?
Yes. Everyone uses one shared inbox and chats can be assigned.
Will it spam my clients?
Only clients who opted in receive promotions, at a safe pace, and anyone can reply STOP.
Try it on your own business
7-day free trial. Connect your number, add your website and watch the assistant answer your real questions.
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