WhatsApp and Instagram for online shops
Your buyers ask in comments and DMs and expect an answer in minutes. Omni replies to “price?” comments with a DM, lets customers order from your WhatsApp catalog, sends a Razorpay payment link for the exact total and keeps every chat in one inbox.
Sound familiar?
- “Price?” comments with no answer
- Payment details typed by hand for every order
- Abandoned carts nobody follows up
How it works
- 1
Comment to DM
Keywords on chosen posts and reels trigger a public reply and a DM with the product and a link.
- 2
Catalog in the chat
Send your WhatsApp catalog, a collection or one product from the inbox.
- 3
Paid in the chat
Catalog orders get a Razorpay payment link for the exact total; when paid, the order is marked paid and your flow starts.
- 4
Store connected
Shopify and WooCommerce orders, abandoned-cart reminders and order updates on WhatsApp.
Included
- Instagram comment-to-DM
- WhatsApp catalog sending
- Razorpay payment links (automatic and manual)
- Shopify and WooCommerce
- Abandoned-cart reminders
- AI answers from your catalog
Questions
Do I need Shopify?
No. A WhatsApp catalog is enough to send products and take orders; Shopify and WooCommerce add store orders and cart reminders.
Which payments work?
Razorpay payment links: UPI, cards, net banking and wallets, depending on your Razorpay account.
Is the order marked paid automatically?
Yes, when your Razorpay webhook is set up in Omni.
Try it on your own business
7-day free trial. Connect your number, add your website and watch the assistant answer your real questions.
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